Companies and their officers are responsible for complying with their obligations to deliver annual returns to the Registrar of Companies under the Companies Ordinance for registration and make their own arrangements to deliver the annual returns on time. An Annual Return e-Reminder Service (e-Reminder Service) is available at the e-Registry for all local companies and registered non-Hong Kong companies.
e-Reminder Service is a simple and user-friendly service which is provided at the e-Registry free of charge. Electronic notifications for delivering annual returns will be sent by the system to the message boxes and registered email addresses of users. Users can readily access the e-Registry through a hyperlink provided in the notifications for electronic submission of annual returns (e-Forms NAR1 or NN3).
For details, please refer to the demonstration on "e-Reminder" and the Frequently Asked Questions on "Annual Return e-Reminder Service" under the "Electronic Services > Electronic Services at the e-Registry" section of this website. A 24-hour Help Desk Support Service Team is available to provide assistance at (852) 8201 8273 or via email at cr.helpdesk@icris.cr.gov.hk.
Note to Subscribers of the Annual Return e-Alert Service:
The Annual Return e-Alert Service provided at this website has been replaced by the e-Reminder Service of our e-Registry. Subscribers of local private companies and registered non-Hong Kong companies will receive email notifications for delivering Annual Returns via the e-Reminder Service on the anniversaries of their dates of incorporation and dates of registration respectively.
For local public companies and companies limited by guarantee, the subscribers will continue to receive email notifications on the dates they specified in their subscription of the Annual Return e-Alert Service. If the Companies Registry has records of the companies’ accounting reference periods, the subscribers will receive notifications on the dates to which the companies’ annual returns are made up which is 6 months (for public companies) or 9 months (for companies limited by guarantee) after the end of the accounting reference periods of the companies (whichever is appropriate).
If subscribers would like to change the email address for receiving notifications or unsubscribe the Annual Return e-Reminder Service for the subscribed company, please send the request to crsa@cr.gov.hk for our processing.