Contact Us

Companies Registry at Queensway Government Offices

Address:

14th floor, High Block, Queensway Government Offices, 66 Queensway, Hong Kong

Service Hours:

The Registry will be closed during general holidays.

Service	Address	Telephone Numbers	Service Hours
Enquiry Hotline (Interactive Voice Response System)		(852) 2234 9933 ^{(Note 1)}	24-hour
Customer Service	15/F	(852) 2867 4507	Monday to Friday 8:30 a.m. - 12:45 p.m. 1:45 p.m. - 5:45 p.m.
Receipt of documents in hard copy form and fees (Note: Please click here for means of delivery of documents outside our service hours.)	14/F	(852) 2867 2600 ^{(Note 2)}	Normal Service Monday to Friday 8:45 a.m. - 12:30 p.m. 2:00 p.m. - 5:00 p.m. Limited Service (Each customer can deliver only up to six documents at one time) Monday to Friday 12:30 p.m. - 2:00 p.m. 5:00 p.m. - 5:30 p.m.
Receipt of applications and fees in relation to Money Lenders Licences	13/F	(852) 2867 2634	Monday to Friday 8:45 a.m. - 12:45 p.m. 1:45 p.m. - 5:00 p.m.
Registration of local companies and non-Hong Kong companies	14/F	(852) 2867 2587	Monday to Friday 8:30 a.m. - 12:45 p.m. 1:45 p.m. - 5:45 p.m. Collection of Certificates Counters Monday to Friday 8:30 a.m. - 5:45 p.m.
Change of names of companies	14/F	(852) 2867 2587
Registration of general documents	12/F	(852) 2867 4579 ^{(Note 2)}
Registration of documents relating to charges and liquidation	13/F	(852) 2867 2578
Deregistration of companies	14/F	(852) 2867 4699
Money Lenders licences	13/F	(852) 2867 2634
Electronic Search Services e-Services Portal (www.e-services.cr.gov.hk)		(852) 8201 8273 ^{(Note 3)}	24-hour
e-Services Centre	13/F	(852) 2867 2571 ^{(Note 2)}	Search Stations, Collection Counters, Shroff Office and Counter for applications in relation to Withheld Information / Protected Information Monday to Friday 8:45 a.m. - 5:30 p.m.
Electronic Filing Services e-Services Portal (www.e-services.cr.gov.hk)		(852) 8201 8273 ^{(Note 3)}	24-hour
e-Services Centre	13/F	(852) 2867 2571 ^{(Note 2)}	Monday to Friday 8:45 a.m. - 5:30 p.m.

Note:
1. A pre-recorded telephone message will be provided with the basic information about our service. If further information is required, you may choose to talk to an operator and your call will be transferred to 1823.
2. Operator services provided by 1823 on a 24-hour basis
3. Operator services provided by Helpdesk on a 24-hour basis

Registry for Trust and Company Service Providers at One Kowloon

Address:

Unit 1208, 12/F, One Kowloon, 1 Wang Yuen Street, Kowloon Bay, Kowloon, Hong Kong

Service Hours:

The Registry will be closed during general holidays.

Service	Address	Contact Information	Service Hours
Receipt of applications, notifications and documents in hard copy form and fees	Unit 1208, 12/F, One Kowloon, 1 Wang Yuen Street, Kowloon Bay, Kowloon, Hong Kong	Phone: (852) 2867 2600^# Email: enq@tcsp.cr.gov.hk Fax: (852) 3586 9987	Monday to Friday 8:45 a.m. to 5:30 p.m.
Enquiries relating to licensing matters			Monday to Friday 8:30 a.m. to 5:45 p.m.
Online submission of applications and inspection of the Register of Trust or Company Service Provider Licensees (www.tcsp.cr.gov.hk)			24-hour

#Operator services provided by 1823 on a 24-hour basis

Special Arrangements Under Inclement Weather Conditions

Special arrangement of the Companies Registry when the Hong Kong Observatory issues Tropical Cyclone Warning Signal No. 8 or above or the Black Rainstorm Warning Signal:

Weather Conditions	Arrangements
Tropical Cyclone Warning Signal No. 8 or above
In force	All offices will be closed.
Removed or lowered two hours or more before the end of office hours	Public services will be resumed within two hours after the signal is removed or lowered. (Note 1)
Removed or lowered in less than two hours before the end of office hours	All offices will remain closed.
Black Rainstorm Warning Signal (Note 2)
Issued before office hours	All offices will be closed.
Cancelled or replaced by a lower level alert two hours or more before the end of office hours	Public services will be resumed within two hours after the warning is cancelled or replaced by a lower level alert.
Cancelled or replaced by a lower level alert in less than two hours before the end of office hours	All offices will remain closed.

Note 1: In the event that the Government has announced to the public that, due to certain extreme conditions, employees should be advised to stay in their places or safe locations for another two hours (or longer if extended) (“extreme condition”) after the No. 8 Tropical Cyclone Warning Signal has been lowered, public services will be resumed within two hours after the “extreme condition” is cancelled.

Note 2: If the black rainstorm warning signal is issued during office hours, all offices will remain opened.

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