"CR eFiling" Mobile Application

1 What is “CR eFiling”?

"CR eFiling" is a free mobile application developed by the Companies Registry to facilitate registered users of our e-Registry (www.eregistry.gov.hk) to submit selected specified forms to the Registrar of Companies for registration using smartphones and mobile devices anytime and anywhere.

With the e-form editing feature of the "CR eFiling" mobile application, you can easily retrieve, edit and submit a saved e-form on the mobile device.

You can download “CR eFiling” for free from the App Store or Google Play.

2 Which e-forms can I submit through “CR eFiling” ?

You can submit the following e-forms via "CR eFiling":

Notice of Change of Company Name (Form NNC2);
Consent to Act as First Director (Form NNC3);
Notice of Change of Address of Registered Office (Form NR1); and
Return of Allotment (Form NSC1).

For more details, please refer to the Frequently Asked Questions on "Electronic Submission Services for Specified Forms Delivered Under the Companies Ordinance" and the respective demonstrations at the e-Registry.

3 What are the equipment requirements for using the "CR eFiling" app?

The "CR eFiling" app operates on iPhone/iPad with iOS 13 to 15 and Android devices with Android 8 to 9. Internet access and web browser on mobile devices are also required.

4 Must I be a registered user before I can use the "CR eFiling" app?

Yes. You must first register as a user at our e-Registry portal (www.eregistry.gov.hk) before using the “CR eFiling” app. For details of user registration, please refer to the Frequently Asked Questions on “User Registration and Account Association” and the respective demonstrations at the e-Registry.

5 Apart from User ID and password, can I login the "CR eFiling" and sign the e-forms by using my digital certificate which has already been registered in my user account?

You can only login “CR eFiling” with your User ID and password registered with the e-Registry. An Individual User who has registered his/her personal digital certificate in the user account can, however, sign e-forms at “CR eFiling” using either the digital certificate in PKCS#12 file saved in the mobile device or his/her User ID and password.

6 Why are some Chinese characters displayed incorrectly or displayed as emoji on my mobile device?

The font file on your mobile device may not be able to display some Chinese characters that are defined in Private Use Area in the ISO10646 international code standard. These characters are included in the Hong Kong Supplementary Character Set (“HKSCS”). In order to display these Chinese characters properly, you may need to use a desktop or notebook computer that supports HKSCS.

7 Why is the font type of the company names shown on the Certificate of Change of Name (“the certificate”) and the registered e-forms different from those that I have filled in the e-forms?

The font type for displaying characters in the “CR eFiling” depends on the default setting in your mobile device. In order to be consistent with the company names printed on the certificates issued in paper form by the Companies Registry, the company names will be displayed in “PMingLiU” font (新細明體) on the certificate issued in electronic form and the registered e-forms.

8 Do I need to back up the saved e-forms before uninstalling the “CR eFiling” from my mobile device?

Yes. Otherwise, you cannot retrieve the e-forms after the application is uninstalled. You may make backup copies of the e-forms saved in iPhone/iPad by using iTunes of Apple, or copying the e-forms from the folder ‘Android > data > hk.gov.eregistry.eform > files’ of Android device.

9 Why are some previously supported forms removed from “CR eFiling”?

To facilitate the implementation of Phase 2 of the New Inspection Regime of the Companies Register under the Companies Ordinance (Cap. 622), starting from 24 October 2022, the full identification numbers of individuals and usual residential addresses of directors (the “Protected Information”) cannot be disclosed for public inspection, the Companies Registry has revised a number of specified forms. Starting from 24 October 2022, the submission service via the “CR eFiling” for nine revised forms, namely Forms NAR1, ND2A, ND2B, ND4, ND5, ND7, ND8, NNC1 and NNC1G, which contain Protected Information will no longer be supported. However, the nine revised forms can still be submitted through the e-Registry portal using the updated e-forms.

	Chrome On the Page menu, select Zoom, then Larger.
	Firefox On the View menu, select Zoom, then Zoom In. Or you may click on the Menu icon and select + or - to make the text size bigger or smaller.
	Internet Explorer / Edge On the View menu, select Text Size, then Largest. Or you may click on the IE Settings icon, select Zoom, then choose a percentage or click Zoom In.
	Opera On the View menu, select Zoom. Then choose a percentage.
	Safari On the View menu, select Make Text Bigger.